Ombudsman challenges ISS position on unemployment benefit for victims of domestic violence

The Ombudsman’s Office has pleaded with the Social Security Institute’s (ISS) the right to unemployment benefits for victims of domestic violence who have terminated their employment contracts under the terms of the Decent Work Agenda Law, in force since May 2023. A different position is being adopted by the ISS, which only recognises this right in cases of termination after…

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Ombudsman’s Office takes part in meeting organised by the Council of Europe on economic and social rights

The Ombudsman’s Office took part in the 14th Meeting of the CoE-FRA-ENNHRI-EQUINET Collaborative Platform on Economic and Social Rights, organised by the Council of Europe in Vilnius on 1 July. The event was attended by more than 30 representatives of national human rights and equality promotion institutions and focussed on young people’s access to social and economic rights at a…

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The Ombudsman’s Office takes part in an international academy on human rights

The Ombudsman’s Office took part in the 11th edition of the INDH Academy, an annual initiative of the European Network of National Human Rights Institutions (ENNHRI) and the Organisation for Security and European Cooperation (OSCE) Office for Democratic Institutions and Human Rights (ODIHR), which took place from 17 to 21 June in Bratislava. The 2024 edition addressed securitisation issues and…

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Report 2023: Failures in the enforcement of the law and problems generated by the digital transition jeopardise the performance of the Public Administration and lead to citizens’ mistrust of state institutions

Continuing along the lines inaugurated in the previous year, the Ombudsman’s 2023 Activities Report, delivered today to the Portuguese Parliament, gives particular prominence to problems that, across the board and repeatedly, jeopardise the good provision of public services to a wide range of citizens. Following the emphasis given in the previous report to slowness, lack of coordination between services and…

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Ombudsperson recommends Government to ensure that road and rail passengers have the same right to reimbursement and compensation

The Ombudsperson has sent a Recommendation to the Minister of Infrastructure and Housing to amend the legislation to bring the level of protection afforded to road passengers on par with the higher level afforded to rail passengers. The Recommendation now addressed to the Government is the result of an analysis of a complaint received alleging the unconstitutionality of the rules…

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Ombudsperson takes part in the commemorations of the International Day in Support of Victims of Torture

The Ombudsperson took part in the commemorations of the International Day in Support of Victims of Torture, organised by the Syndicate of Greuges in Barcelona on 1 July 2024, presenting the paper “The Portuguese penitentiary system and its monitoring by the National Preventive Mechanism”. NPM coordinator Miguel Feldmann was also present. The International Day in Support of Victims of Torture…

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Ombudsman’s Office holds 1st Annual Meeting at the National Centre for Legal Innovation in Bragança on Report on Citizen Service in Public Services

Within the scope of the Collaboration Protocol with the National Centre for Legal Innovation (CNIJ), set up by the Faculty of Law of the University of Lisbon in Bragança, the Ombudsman’s Office held its first Annual Meeting on 28 June to publicise its attributions and activities. This first initiative centred on the recent Report on Citizen Service in Public Services.…

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Ombudsman’s Office takes part in meeting organised by the Council of Europe on economic and social rights

The Ombudsman’s Office took part in the 14th Meeting of the CoE-FRA-ENNHRI-EQUINET Collaborative Platform on Economic and Social Rights, organised by the Council of Europe in Vilnius on 1 July. The event was attended by more than 30 representatives of national human rights and equality promotion institutions and focussed on young people’s access to social and economic rights at a…

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