Ombudsman at the 17th National Congress on Bioethics

The Ombudsman participated in the 17th National Congress on Bioethics, under the theme “Our post-pandemic future”. Maria Lúcia Amaral opened the session dedicated to Fundamental Rights. The Congress was co-organised by the Faculty of Law of the University of Porto, the Faculty of Medicine of the University of Porto, the Portuguese Bioethics Association and the Legal and Economic Research Centre…

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Ombudsman at the Commission for Constitutional Affairs, Rights, Freedoms and Guarantees

The Ombudsman, Maria Lúcia Amaral, is received, in hearing, on 28 September, at 15h00, by the Commission of Constitutional Affairs, Rights, Freedoms and Guarantees for the presentation and discussion of the Annual Report of Activities for the year 2020, including the Report of the National Preventive Mechanism. Learn more here. To listen to the hearing click here.

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National Network for Open Administration. Ombudsman informs about the opening of registrations for the submission of proposals

The National Network for Open Administration, of which the Ombudsman is part, informs that registrations are open for the "Programme of workshops for the co-creation of proposals", which runs from 3 to 11 March, featuring 4 thematic sessions.    The aim is to co-create and develop proposals of ideas for potential commitments to be included in the future II Open…

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Ombudsman signs cooperation protocol with the Order of Certified Accountants

The Ombudsman received the Order of Certified Accountants (OCC) in a hearing, and the meeting served, among others, to sign a cooperation protocol for the clarification of doubts of a technical nature in the field of taxation, accounting, auditing and Social Security, within the scope of the activity of the Ombudsman’s Office. The ceremony was attended by the Ombudsman, Maria…

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Report 2019: More than 51,000 requests and 9,800 new instructed processes. Social Security complaints rise again. Conditions of detention continue to worry

In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018.  Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%. In 2019, therefore, the activity indicators…

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