Sewerage services. Ombudsman recommends equality in the application of VAT to the Tax Authority

The Ombudsman has made a recommendation to the Tax and Customs Authority (AT), urging it to review its current interpretation of Article 2(2) of the Value Added Tax (VAT) Code, with regard to the provision of wastewater sanitation services. According to the AT’s position, VAT is not levied on the provision of these services by public entities, unlike if they…

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Right to be forgotten in insolvency proceedings. Ombudsperson makes recommendation to Minister of Justice to ensure protection of personal data

The Ombudsperson has recommended that the Minister of Justice ensure that the Institute for Financial Management and Justice Equipment (IGFEJ) adopts appropriate practices in the face of requests to hide personal data in insolvency proceedings. The law stipulates that access by third parties to data from insolvency proceedings available on the Citius Portal ceases when the proceedings are archived and…

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Accidents at work and occupational diseases. Ombudsperson calls for updating of the way compensation is calculated

The Ombudsperson, Maria Lúcia Amaral, has recommended that the government urgently update the calculation of capital compensation awarded to workers who have suffered an accident at work or occupational disease, so that it reflects both current average life expectancy and interest rates.These two indicators, which are part of determining the amount to be paid, are far out of date, creating…

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Ombudsman’s Office recommends adequate dissemination of information on the extension of the validity of foreign citizens’ documents

The Ombudsman’s Office is concerned about the lack of protection for migrants with documents that have expired, and calls for the dissemination of information on the subject to be stepped up among public administration services and foreign citizens in Portugal. This concerns the situation of migrants from countries outside the European Union (EU) and applicants for international protection, since a…

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Ombudsman’s Office welcomes increased citizen participation in the Guimarães Municipal Assembly after amendment to the Rules of Procedure

The Ombudsman’s Office welcomes the recent amendment to the Rules of Procedure of the Guimarães Municipal Assembly, which expands citizens’ participation in all sessions of the body, including extraordinary ones. This amendment was approved on 27 September 2024, following an intervention by the Ombudsman’s Office, prompted by a complaint questioning the failure to hold a period for the public to…

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Portuguese Ombudsman celebrates 50 years with conference together with CPLP partners on the role of Ombudsman institutions in the defence of democracy and fundamental rights

On September 27, the Palácio de Vilalva in Lisbon hosted the conference “Five Decades of Freedom and Justice: Celebrating 50 Years of the Ombudsman and April 25”. The event, organized by the Ombudsman’s Office, marked the fiftieth anniversary of the creation of this institution in Portugal. The initiative brought together members of the Network of Ombudsmen, National Human Rights Commissions…

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Ombudsperson participates at the 57th Session of the United Nations Human Rights Council

The Ombudsperson participated in the 57th Session of the United Nations Human Rights Council by intervening in a panel discussion, which took place on September 11, 2024, in Geneva, on how to “Promote and protect economic, social and cultural rights in the context of combating inequalities”. In her remote intervention, the Ombudsperson, Maria Lúcia Amaral, stressed the centrality of human…

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Ombudsman challenges ISS position on unemployment benefit for victims of domestic violence

The Ombudsman’s Office has pleaded with the Social Security Institute’s (ISS) the right to unemployment benefits for victims of domestic violence who have terminated their employment contracts under the terms of the Decent Work Agenda Law, in force since May 2023. A different position is being adopted by the ISS, which only recognises this right in cases of termination after…

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Ombudsperson recommends Government to ensure that road and rail passengers have the same right to reimbursement and compensation

The Ombudsperson has sent a Recommendation to the Minister of Infrastructure and Housing to amend the legislation to bring the level of protection afforded to road passengers on par with the higher level afforded to rail passengers. The Recommendation now addressed to the Government is the result of an analysis of a complaint received alleging the unconstitutionality of the rules…

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