CNDH. Deputy Ombudsman at the meeting of the Working Group for the commemorations of the 75th anniversary of the Universal Declaration of Human Rights

The Deputy Ombudsman, Ravi Afonso Pereira, participated on 11 July in the meeting of the Working Group of the National Commission for Human Rights (CNDH) dedicated to the commemorations of the 75th anniversary of the Universal Declaration of Human Rights and the Council of Europe Visibility Week. The Ombudsman is represented in the CNDH with the status of permanent observer.…

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Ombudsman’s Office receives delegation from the Macao Legal and Judicial Training Centre

On 11 July 2023, the Deputy Ombudsmen and Coordinators of the Ombudsman’s Office received a delegation from the Macao Legal and Judicial Training Centre, composed of its director and other officials and a group of trainees from the 6th Training Course and Internship for Entry into the Judiciary and Public Prosecution of Macao. The visit to Portugal of the delegation…

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Security Forces. Ombudsperson warns Government against the collection of undue charges and failure to deliver proof of denunciation to citizens

The Ombudsperson addressed a Recommendation to the Minister of Internal Administration, drawing attention to the collection of undue charges by the security forces and renewing her appeal for a definitive solution to the lack of delivery of proof of payment for denunciations made by citizens. Through the complaints that continue to be received in this regard, it was verified that…

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2022 Report: Delays, deficient internal articulation and poor communication with citizens among the problems that most compromise the provision of public services

The inability of the State to respond in reasonable time, the deficient articulation between services which hinders decisions and not infrequently generates conflicting decisions, and the unclear communication with interested parties are among the problems that are found across the board in the Public Administration and which seriously compromise the quality of public services. This finding, which stems from very…

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