Ombudsperson receives Cape Verdean counterpart

On 8 March, the Ombudsman, Maria Lúcia Amaral, accompanied by the Deputy Ombudsmen, Estrela Chaby and Ravi Afonso Pereira, received the Ombudsman of Cape Verde, José Carlos Delgado. The visit marked the end of a technical training and exchange mission aimed at building the institutional capacity of the Cape Verde Ombudsman’s Office and the technical training of its experts. Over…

Read more

The Ombudsman’s Office publishes a comprehensive report and recommendations on public services in the aftermath of the pandemic

Difficulties related to the service provided by public services have long been the subject of the Ombudsman’s attention. However, the pandemic of 2020 and 2021 and the need to confine the population have profoundly changed existing practices, and, after the health emergency, many doubts and complaints have arisen about how the channels between public services and citizens are being resumed.…

Read more

Ombudsman’s Office signs protocol with National Centre for Legal Innovation in Bragança

On 26 January, the Ombudsman’s Office, represented by the Deputy Ombudsman, Estrela Chaby, signed a collaboration protocol with the National Centre for Legal Innovation (CNIJ), located in Bragança. The CNIJ embodies a long-standing collaboration between the Faculty of Law of the University of Lisbon and Bragança City Council, under the slogan of a “University without walls”, with summer courses, conferences…

Read more

Four legal advisers from the Ombudsman’s Office take part in the 1st edition of the IOI-Europe Academy

Four legal advisers from the Ombudsman’s Office took part in the 1st edition of the International Ombudsman Institute (IOI) Academy, promoted by the Europe region and organised by the UK Ombudsman. This 1st edition of the IOI-Europe Academy took place on 16 and 17 January 2024 in Manchester and was particularly focused on working methods to involve and support the…

Read more

Ombudsman presents New Year’s greetings to the President of the Republic

The Ombudsperson, Maria Lúcia Amaral, attended the audience to present New Year’s greetings to the President of the Republic, which took place on 10 January at the Belém Palace in Lisbon. Also present were the President of the Constitutional Court, the President of the Supreme Court of Justice, the President of the Supreme Administrative Court, the President of the Portuguese…

Read more

Right to be forgotten in insolvency proceedings. Ombudsperson makes recommendation to Minister of Justice to ensure protection of personal data

The Ombudsperson has recommended that the Minister of Justice ensure that the Institute for Financial Management and Justice Equipment (IGFEJ) adopts appropriate practices in the face of requests to hide personal data in insolvency proceedings. The law stipulates that access by third parties to data from insolvency proceedings available on the Citius Portal ceases when the proceedings are archived and…

Read more

© 2025 / Provedor de Justiça - All rights reserved