Ombudsman’s Office takes part in the 2nd edition of the IOI Academy

The Ombudsman’s Office took part in the 2nd edition of the International Ombudsman Institute (IOI) Academy, promoted by the Europe region and this time hosted by the Dutch Ombudsman.

The event took place in The Hague on 29 January and brought together 22 participants from counterpart institutions in 18 European countries, who discussed methods and shared experiences on how to deal with challenging behaviour from those who use these institutions.

The 1st edition of the IOI-Europe Academy took place a year ago in Manchester.

Established in 1978, the IOI is the only organisation with a global vocation for ombudsman cooperation. Its members include not only Ombudsmen (institutional members), but also other people or agencies who, while not holding that status, are interested or involved in related activities (associate members). In addition to global meetings and initiatives, there are decentralised activities in six Regions – including Europe, where the Portuguese Ombudsman is based.

To find out more about the IOI, click here. You can also visit the IOI Europe Region website.